The Ultimate Go Highlevel Review 2020
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What is GoHighlevel?
GoHighlevel is a new-age marketing tool that attempts to consolidate the most useful marketing tools under a single umbrella. It’s a marketer’s best friend.
If you’re looking for the TLDR of this GoHighlevel review, here it is: 100% give it a shot, you won’t regret it. GoHighlevel is the tool of the decade – completely replacing the previous titans like Clickfunnels for landing pages and Pipedrive/Hubspot for CRMs.
The massive value proposition that it brings to the table is that you can get an insanely profitable tech stack for a fraction of what you would normally pay, while making it simple enough that a non-tech savvy person could set it up.
Personally, I don’t like sacrificing quality for a cheaper price and I’m happy that GoHighlevel, despite being less expensive, is actually an upgrade.
Later in this GoHighlevel review, I’ll go into more detail on how we use GoHighlevel, but for now I want to give you a summary to help you figure out if it’s right for you:
GoHighlevel helps us with:
- Client acquisition.
- Link building (It’s an SEO thing).
- Automating our business (this was a monumental & breakthrough moment for our agency).
- Client fulfillment.
- It’s our ultimate client retention tool.
- Serves as a scalable CRM for ourselves and for our clients.
- Reputation management.
- Building out funnels.
- Call tracking, revenue tracking, and lead tracking.
- Increasing ROI on adspend and existing clients.
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If you want to give it a shot, we’ve set up the button above so that when you sign up using it, you’ll get access to all of our templates, builds, tutorials and training.
Additionally, you’ll get an on-boarding call with the GoHighlevel team and one of our team members will reach out to you to set up a free training 1:1 session to get you started.
If you’re someone who is looking for ways to save time through business automation and make money, then this tool is the right one for you.
Please refer to the graphic below where you can see EVERYTHING that GoHighlevel replaces.
Besides what’s on that graph, there’s a few more things you should know about “what GoHighlevel is” and does:
- You can white label it as your own tool.
- It focuses heavy on automation. This frees up your time so you can focus on what matters.
- It’s infinitely scalable. Their agency plan starts at $300/mo and allows you to have unlimited accounts. We use this feature at our agency to create accounts for our clients, for our own websites, and for all our lead-generation GMBs.
- It’s cloneable. If you’re a digital marketer, I’m going to be giving you templates that you can upload to your account to hit the ground running. Once you create your first “build” for your clients, then you can clone them for the next. This is powerful for people are niche specific.
GoHighlevel Review: Read This Section to See If It’s Right For You
In this section, I want to help you figure out if GoHighlevel is right for you and your business situation.
Starting off, I want to address Gohighlevel’s weaknesses. It’s not a perfect solution for someone who is into e-commerce. If that’s you, I would stick to Shopify and all of it’s plug ins.
Aside from that, GoHighlevel is a great fit if:
- You’re already paying for and using any of the services above. GoHighlevel will consolidate all your tech under one umbrella. This will simplify your stack, save you time, stress, and money.
- You are a digital marketer who is a freelancer, has an agency, or focuses on affiliate. Bonus points if you focus on SEM or Social Media advertising.
- You sell online courses or digital products that involve funnel building, auto-responders, or membership areas.
- You want new, creative, and easier ways of picking up digital marketing/agency clients.
- You’re looking for ways of simplifying your technology, reducing costs, and would prefer to gain power instead of losing it.
If any of those descriptions seem right, then read on.
Our Honest GoHighlevel Review
For this GoHighlevel review, let’s talk about the negatives first because that list is a lot shorter than the positives.
Our first experience with GoHighlevel was that the software felt somewhat overwhelming. And that’s not necessarily a bad thing, but diving into GoHighlevel requires a certain mindset.
Because GoHighlevel does so much, it feels like there’s a serious learning curve. To combat that, and to properly train our team we had to approach it with a “one step at a time” mentality.
Here are some of the areas where we just put the time into understanding:
- What triggers are and how to use them.
- How to combine triggers and campaigns to automate a large portion of our business.
Once we figured out those two things, by sitting there and reading all the options, the rest became easy.
For us to learn how to use GoHighlevel it took about 2 days of being DEEP in the software.
However, to make sure we help you, when you sign up using this link below (it’s connected to our GoHighlevel account), you’ll automatically get access to our Digital Agency Template and to a course that teaches you how to use GoHighlevel.
Overall though, GoHighlevel feels overwhelming because it’s 15 different tools in 1. However, taking the time to learn all the other tools that we replaced like Mail Chimp, Clickfunnels, Leadpages, CallFire, Zapier, WordPress took way longer cumulatively than just learning how to use GoHighlevel.
So for this GoHighlevel review, we’re going to give it 4/5 stars for usability.
GoHighlevel Review: How We Use it At Our Agency
For this GoHighlevel Review, I want to share with you how we use GoHighlevel at our agency because there’s plenty of people who promote/review products that they’ve never used – and that’s not us.
Method 1: Automating Client Acquisiton and Onboarding
One feature that we absolutely love about GoHighlevel is that it consolidates and automates a multi-channel outreach approach.
Previously, most of our outbound marketing for link building and client acquisition was all done through email.
When we added GoHighlevel to our agency, we were quickly able to replace both Woodpecker and Mailchimp while getting a higher quality service through Gohighlevel.
Our process now for Client Acquisition includes multiple touch-points:
Day 1: Email
Day 2: Text
Day 6: Email
Day 7: Voicemail
Day 13: Email
Day 15: text
And we’ve seen our response rates skyrocket from around 4% using could emails to around 10-12% by combining text and the voicemail feature.
We’ve set it up so that if you’re interested in trying out GoHighlevel and use the link connected to our account, then you’ll automatically get some our templates emailed to you and built in your account
In doing our own research, we found that to add both text marketing automation and voicemail marketing automation would require 2 more services (on top of Woodpecker and Mailchimp), which would cost an extra $200/mo.
On top of that, we’d also need to somehow use Zapier to integrate and glue it all together.
Pro Tip: Once we built out a campaign that worked, we just hired a few more people to constantly prospect a list of potential clients and enhance that lists quality.
Every week, we upload about 100-200 highly targeted prospects into our funnel and schedule between 10-20 client appointments all through GoHighlevel.
While we’re on that note, for the clients that don’t sign up, we add them to a nurture sequence so that our agency stays in touch and is providing value to them.
For the ones that do close, they get an on-boarding sequence (automated) so that we can get access to the typical things an agency would need (Google Analytics, FB accounts, Search Console, Website/Hosting/DNS access, etc..).
Method 2: Automating Our Link Building
I know this section will only appeal to the very small perentage of readers out there who build links for your clients. The same methods that we use for client outreach, can also be used for link building.
We have dedicated team members that prospect websites we’re interested in getting links from. We then plug them into a multi-channel outreach campaign, funnel them into a form where they give us the information we need (TAT, pricing, content guidelines, niches, etc…) then that gets zapped to our partners list.
If you want to receive a copy of our link building templates, funnels, and playbook, then when you start your 14 day free trial of GoHighlevel using the link below, we’ll automatically send it to you.
Method 3: Conversion Rate Optimization (CRO)
CRO is the most undervalued and neglected part of digital marketing. Most marketers focus on the front end – how to get leads in through the door, but never bother to figure out how to get leads to close.
We’ve dramatically increased our client’s ROI and decreased their customer acquisition cost by implementing GoHighlevel through several steps in the sales process, with the big one being when it comes to appointment booking.
By connecting GoHighlevel with Facebook Ads and Google Ads, you’re able to do quite a few things that lead to way higher conversion rates:
- Book appointments on the spot. What makes this special is that we use appointment reminder sequences via mobile and email. When a prospect books an actual appointment, they make a greater mental commitment to the service they’re interested in. By adding appointment reminders, you dramatically increase the rate at which people show up for a service by 30% at worst and 80% for outlandishly good clients.
- Force calling means that when somebody fills out a lead form, either through PPC, or Facebook ads, then they instantly get a call to connect them with you or your client. By using this system, you strike while the hammer is hot and thus dramatically improve your conversion rates.
Including this little bit of CRO into your marketing not only increases the conversions you get for yourself, but for your clients, thus making you a more valuable marketer to them.
Method 4: The Ultimate Client Retention System
If you have ROI tracking and appointment booking in your business then it’s like rigging a slot machine in your favor so that everyday is payday, because now, your clients will (most likely) never fire you.
So why read this section? Because I’m going to show you how we use GoHighlevel to develop the ultimate client retention system.
If you implement what I show you in this GoHighlevel review, you can almost guarantee that you’ll retain all of your clients.
The only 2 reasons a client should ever fire you are because:
- They don’t like you.
- You don’t deliver results.
While I can’t help you with your personality in this GoHighlevel review, I can help you with the latter.
The thing about results is that if you can’t translate what you’re doing into ROI, then to the client, you’re not really producing results.
Here’s what I mean…
Let’s say a Black Swan even happens that sends the global economy into chaos and now your client has to tighten up their operations. They’re figuring out who to keep and who to fire.
GoHighlevel Review Scenario 1:
If the client knows that they spend $3,000/mo with you and net $21,000 back, then they know you bring in a 7x ROI net.
GoHighlevel Review Scenario 2:
But, if your client spends $3,000/mo with you and know that you “rank them for the #1 position on Search Engines” then they no longer know with clarity the ROI.
So, because they’re playing it safe, they’re probably going to cut costs/fire you because it’s not clear to them how much money you bring in.
GoHighlevel let’s you track inbound calls, texts, leads, and then organizes them into a pipeline for your clients (all automated) so that you have irrefutable proof of the results you generate for your clients.
In short, it bridges the gap between your marketing efforts and the results that the client is getting.
Additionally, besides bridging that gap, there’s one more thing I want to mention in this GoHighlevel Review.
And it’s that because you’re using GoHighlevel to provide so many services (see the first image of this article), then you become irreplaceable.
Because for a client to replace you, they have to sacrifice/replace their:
- SMS Marketing
- Email Marketing
- Voicemail Marketing
- Appointment Booking
- Web Funnels
- Primary Marketing (SEM / Social Media Marketing)
- Business Automation
Delivering these services to your clients doesn’t take much. The results your clients get are incredible. But the hook is that for them to leave you, they have to either give up so much or replace everything they’re losing.
Being irreplaceable and proving your ROI is a bullet proof strategy for client retention.
Method 5: Business Automation
We’re not bot coders or script writers, and because of that, we always thought automating our business would be hard.
GoHighlevel saves us hundreds of hours of work each week through automation – and the best part? It was pretty easy to set up. Through their systems of triggers and campaigns we’re able to automate nearly everything on the customer fulfillment end. For example, we can:
- Send out automated voicemails wishing our customers a happy birthday.
- Let customers use our calendar to schedule appointments. This sequence also comes with automated follow up reminders which dramatically increases conversion rates.
- Automate our follow up and nurture sequences.
- Automate our on-boarding messages and packages.
- Automate our reporting and call tracking.
Those are just some examples but list goes on and on. On top of helping our business out, this is a service that we’ve been able to offer to our clients that’s saved them hundreds of thousands of dollars in employee expenses and time.
As just 1 example, in the past, some of our contractor clients would have their admin manually call people and remind them to schedule maintenance. Through GoHighlevel we were able to automate this process using a voicemail campaign and literally save them 3 weeks worth of dedicated work.
GoHighLevel Review: The Different Parts
In this section, we’re going to cover the different parts of GoHighlevel and review them briefly.
GoHighlevel CRM: Is It Good?
As far of CRMs go, we can only compare it to what we’ve seen and used. So far, the Gohighlevel CRM is very competitive with other CRMs like Hubspot, Pipedrive, Acuity, MindBody, Insightly, and Infusionsoft.
For most businesses, GoHighlevel is absolutely outstanding. But, for those who have e-commerce websites with 20+ products, we would not recommend using GoHighlevel (this recommendation does not include people selling digital products).
The GoHighlevel CRM completely replaces the CRMs we mentioned above and for only a fraction of the price.
Some of the other cool features about their CRM is that you can add unlimited employee accounts for each business.
This means the administrator, the sales team, and other members can all log in and access vital information for the business. This centralizes communication and helps keep the business accountable for communicating with their clients.
Additionally, you can control each individual employee’s level of access and visibility.
This means sales members can have access to the pipeline and conversations.
The admins/managers have access to the sales members.
And the business owner can have access to everything.
Or maybe, you sell GoHighlevel as individual pieces with up sells so the business only gets further access as they pay more.
GoHighlevel Review: Is the Marketing System Good?
GoHighlevel’s marketing system consists of 2 main parts:
- Inbound/Outbound Outreach
- Inbound Traffic Conversion
The “Inbound/Outbound Outreach” has 5 channels:
- Forced Call.
First, the power GoHighlevel offers you through these 5 marketing channels alone would cost you around $400/mo and requires 4-5 different tools that would all need to be integrated with each other.
Second, yes, they’re marketing is good. By combining the marketing channels with their “triggers” and “trigger links” you can get GoHighlevel’s outbound marketing system to do pretty much anything.
For example, if you want a campaign for customers who add to cart but don’t purchase, you can do that.
If you want a campaign for if customers click on email link, you can do that.
If you want custom messaging sequences based on where the prospect is in their buyers journey you can do that.
If you want to distribute leads to multiple vendors based on the lead’s qualifications, you can do that.
There are no limit when it comes to GoHighLevel’s marketing system.
GoHighlevel Vs. Clickfunnels and other builders
Although we love Clickfunnels, we have to give the win to GoHighlevel. First, to even compare the two, you have to be looking at Clickfunnels Etison suite to match some of what GoHighlevel can do.
Right there, you’re looking at $300 for Clickfunnels and $97 for GoHighlevel.
Second, GoHighlevel literally does everything that Clickfunnels can do, but better, simpler, and with more in-house integrations.
Both Clickfunnels and GoHighlevel:
- Come with Funnel building tools (they use the same builder).
- Come with Website building tools (GoHighlevel’s is better and comes with templates).
- Comes with Email marketing and segmenting capabilities.
- Comes with an amazing community of talented marketers.
- Have an extensive library of training documents.
However, where they really stand apart is customer service and the affiliate programs.
Lately, Clickfunnels customer support has been beyond awful (we know because we used to be users prior to switching to GoHighlevel). On the other hand, GoHighlevel’s team is fantastic.
On top of that, the Clickfunnels affiliate program makes you jump through tons of hoops to get in for a 25% payout.
GoHighlevel gives you 40% and their affiliate program is super easy to get started with.
Where Clickfunnels Stops, GoHighlevel Picks up.
Clickfunnels has fallen behind. Their “product” hasn’t been further developed in years and it’s really set the stage for something like GoHighlevel to take the stage.
Clickfunnels is like a 1998 computer while GoHighlevel is the modern, 2020 one. Where Clickfunnels stopped, GoHighlevel picked up.
With GoHighlevel you can set up more than just email campaigns without having to do further integration.
There isn’t a single thing that Clickfunnels does that GoHighlevel does not. So your money is better spent on GoHighlevel rather than Clickfunnels.
GoHighlevel Review: Repuation Management
Reputation management can have several meanings. The way that we use it our agency is specifically to gather reviews our clients.
When Paul the Plumber has 400 5 star reviews on their Google My Business and Facebook pages, while their competitors only have 20 or so reviews, guess who is going to get the client? Paul the Plumber.
How Does GoHighlevel Help With Reputation Management?
There’s a really big green button on the top left of GoHighlevel. When a client needs to be checked into the business, all the business owner has to do is click that big green button.
Once they’re checked in, they’ll be plugged into an automatic review request messaging sequence that can be fired off 1 hour, 1 day, or even 1 week after their visit.
If you want to cancel and prevent the request from going out then you can do that too. But overall, it makes getting reviews super easy because “checking a client in” is something that admins need to do anyways.
The Important Takeaways from the Go Highlevel Review
When Clickfunnels came out however many years ago, it was amazing because it bundled up every service that marketers used at the time. Since then, digital marketing evolved with more powerful tools being released over the last decade. This is where Go Highlevel comes in.
Where Clickfunnels stopped innovating, Go Highlevel picked up – and because of that we absolutely love it and so do our clients. What I mean by this is that Go Highlevel is doing what Clickfunnels did years ago: removing the need for 300 different marketing tools by centralizing it all of them in one platform.
In the next section of our Go Highlevel Review, we’ll cover exactly what the platform does.
What Does Go Highlevel Do?
In this section of our Go Highlevel Review, we’re about to cover the main functions of what Go Highlevel does and what you can expect to centralize. If I had to sum it up at least in the way that our agency uses it, Go Highlevel is a combination of Clickfunnels, Salesforce, and several SEO/review management platforms.
- Directly text/email prospects and leads.
- Set up automated messaging sequences via the following channels:
- Builder forms / surveys.
- Create HTML pages.
- Book appointments and integrate follow up sequences for:
- Appointment reminders.
- Appointment confirmation.
- No show sequences.
- Cancelation sequences.
- Rescheduling sequences.
- Reputation management / gathering (excellent for SEO).
- Citation management (insane discounts with Yext).
- CRM data importing/exporting.
- Lead/contact management.
- Whitelabel Capabilities (set up a dashboard for your client, and have think it’s your own custom software).
- Unlimited Client Accounts.
- Whitelabel Mobile App
- Ability to import funnels directly from Clickfunnels.
Yeah… Go Highlevel really does do everything.
Why you SHOULD NOT use Go Highlevel
Before I talk about how and why you should use Go Highlevel, I want to share with you why you shouldn’t use it and who it’s not for.
While Go Highlevel is releasing major updates every month that add even more utility to the platform, there is one specific area where they’re lacking and will be for the foreseeable future.
The downside is that Go Highlevel cannot store client documentation – meaning, you can’t use it to store documents in a few major industries like medical, legal, and loan industries.
Despite this downside though, thousands make the switch anyways as the software brings such a high ROI to the table that in the end it’s totally worth it.
Go Highlevel Pricing?
Go Highlevel has several pricing options, however, the agency package is the one you should consider in our opinion.
This package starts at $297/mo and gives you full access to their entire platform. Keep in mind, $297, is the price that clickfunnels charges alone – so just there you make all your money back. Luckily though, Go Highlevel offers a 14 day free trial where you can go and check out their software.
Their next level package is $800/mo and that gives you your own white-label mobile app. Although this feature is really cool, it’s not entirely necessary. If you have the extra cash and want to attract premium clients, then go ahead and give it a shot.
How We Use Go Highlevel In Our Agency
Go Highlevel Table Summary
Starts at $97 a month Constructed exclusively for firms Intuitive user experience Lots of brand-new functions added regularly Fantastic assistance group No predictive dialer Mailgun is the only alternative offered for e-mails CRM’s are all over. If you are running a small company and searching for a CRM to automate your business, there are a wide variety of options and it is just impossible to try and choose the best one.
For a long period of time, Sharp Spring has been among the really few that used a CRM specifically developed for agencies and Close is my individual favorite CRM for any kind of market. High Level is a new item targeting the exact same consumer base with a different technique. It’s a really intriguing direction for a new Saa S product to take.
Go High Level Pricing
There are similar products such as Close, Outreach, and so on however they serve a various type of client and not specifically local marketing firms. Bonus software application on purchase of agency plan– Soleadify that costs $499 a month (get a constant circulation of targeted regional business leads for your company)– Just A Couple Of LICENSES LEFT Perk software on purchase of any plan– Sticky Reviews that costs $47 a month (easily include reviews to your agency site and enhance authority & social evidence) High Level guarantees to bring a great deal of functionality under a single tool that will make it possible for a marketing firm to stop using many other individual tools designed for a specific function like email marketing, two-way text messaging, etc.
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Sign-up Process The sign-up process was fairly simple with simply the basic details requested. There are a couple of done for you set-up functions readily available for an extra cost which may be helpful for many agencies that do not have the time to get utilized to and discover the tool.
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In general, a nice and straightforward sign-up procedure. Attempt High Level free for 2 week Control panel The control panel on the very first login is tidy and user-friendly with a minimalistic UI design. It is rather a revitalizing technique as CRM’s add a growing number of functionality, the dashboard can end up being messy and often entirely confusing.
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High Level utilizes Twilio as the back end company for text messaging and calling features. When the Twilio account is connected, it is now possible to include the account of your clients, company team members, and so on. There is a neat way to include accounts by searching the name of the local business and it pulls in all the info from the client’s Google My Service listing.
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Naturally, you can always add the details by hand as well. The next action is to include the Mailgun API key for sending emails. Quite straightforward however it is essential to include the TXT records in the DNS settings of your domain provider. Mailgun has detailed tutorials on how to do this for all significant domain suppliers.
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High Level has this API integrated and the feature can be turned on for each place based on your preference. This truly assists to enhance the email deliverability and preserves the list of your customers clean. The final crucial thing is to include a telephone number from settings that will finish the set-up to begin utilizing the software application
What Does Gohighlevel App Do?
The control panel offers a fantastic visual representation of the marketing funnel for each client with stats and numbers on prospects, pipeline worth, opportunities, visits won, conversion rate, etc. It reveals a terrific bird’s eye view of everything that is occurring that results from your marketing efforts for your clients. It likewise offers a clear view of which stage of the marketing funnel the client is losing potential customers and possible customers so that your company can focus more on that specific phase.
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The very first thing to do in a project is set up a time window so that all the marketing messages and e-mails head out within a specific time period. It is really important to set this up so that the consumers don’t get messages in the middle of the night which may really irritate them and maybe spoil your client’s track record.
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First is a “when” condition, which suggests that a lead will be included to a project only within a particular time period to fire up the triggers and automation. The next one is an “if” condition, which will add a lead only if it is brought in within a specific time period and if it out of this interval, it will never ever be added.
What Does Gohighlevel Support Do?
If there are lots of users or teammates in your company, the leads coming in will be designated in a round-robin. Then comes a really cool function called “next campaign”. What this offers is a method to forward the leads of this campaign to a separate and various campaign. This will be considerably beneficial if the results of the present campaign are not so encouraging and yo would desire the cause go through a totally various nurturing series.
Gohighlevel Support for Dummies
This shuts down and terminates the automation sequence once the goal of the reaction is achieved. For example, let us consider the objective of the project is to get a booking and the project has an email, a text and an automated voice employ series. If the consumer responds and verifies the scheduling simply with the first of contact, which is the e-mail, the subsequent text message and voice call will be turned off.
Gohighlevel Review Fundamentals Explained
Reputation management Reviews are an essential part of acquiring an existence online for local businesses. High Level makes it very easy to create reviews by sending out review demands to consumers at a specified time frame that can be set. It likewise incorporates with invoicing tools like Quick Books that makes it extremely useful.
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Conditions can be set on the minimum stars allowed to be shown. Funnel contractor High Level has an integrated funnel builder that is incredibly simple to utilize and develop an entire marketing funnel for your clients including forms, landing pages, and so on. So, if you would need to run a promo for a customer that would include a landing page with a form connected to it and a thank you with a scheduling calendar, all of this can be accomplished within High Level without ever leaving once.
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Although the pages developed are mobile responsive by default, the numerous components in a page can be enhanced easily for desktop and mobile mode separately. It is even possible to conceal or show different sections only in desktop or mobile mode. The steps you construct in each funnel can be easily cloned into other funnels and projects to conserve a great deal of time in structure funnels for multiple customers in the very same specific niche.
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This is of great aid when you have all the funnels set up in Click Funnels and have to transfer whatever to High Level. Importing from more landing page builders like Instapage and Unbounce are to be added soon. The sections that are built inside a funnel can be conserved as a design template and recycled in various pages.
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Native stripe integration remains in place, so it is simple to make checkout pages and sell your products and services. The statistics of each funnel consisting of page views, opt-ins, sales, and incomes can be reset at any time so that you can begin a new project from scratch with the very same funnel – gohighlevel review.
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High Level also lets you install a live chat widget on your funnels. Just copy the code you can get from support documentation and paste it in the body tag of the funnel and you are great to go. Call Tracking It is extremely crucial to track and get the data of the calls that are set up in a project to get the metrics of the number of and which call brings in the leads.
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Facebook messenger ad projects In addition to SMS and voice calls, Highlevel also enables automating your Facebook messenger advertisements with two-way messages. This is a really special function which none of the comparable CRM’s deal. Just connect your Facebook account and the messenger ad to establish the follow-up sequences.
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Combinations The number and robustness of the integrations might make or break such a tool. The good news is, extra to lots of native combinations readily available, High Level has actually a well evaluated Zapier combination that makes integration with practically any other app possible. High Level also has combination with Yext Listings which is terrific in quickly updating the contact info of regional businesses across so many channels & directory sites Yext has a collaboration with.
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These citations act as backlinks to the regional company websites which will greatly improve their search engine optimization. Pricing There are two plans readily available. The single area strategy costs $99 a month and as the name suggests, can be utilized only for a single location. The company strategy costs $297 a month and has endless access to a number of areas.
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There is a white label plan also that costs an additional $497 to the company bundle, so it is $794 a month. You will get a completely white-labeled mobile app and likewise a customized zap set up for your brand in zapier. Assistance This is something High Level definitely stands out in.
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The main Facebook support system is extremely engaging where lots of issues are talked about and fellow users help each other with suggestions and options. Even the founder is very active in the group answering any possible problem that users require assist with. There is a devoted ideas board where all the users actively offer ideas for brand-new functions and the creators are really responsive to these – go high level app.
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There is an excellent level of practical documentation available that offered responses to the majority of the basic questions. In addition, there is also a Slack channel for any assistance queries discussions which is extremely active as well. Apart from the co-founders, users can also connect directly with the development team to get issues figured out.
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Negatives? There are lots of brand-new features that are launched very regularly. Although it is great to know that the founders and designers are at their toes, it could overwhelm the users. Although there is a power dialer for automated calls, a predictive dialer is missing. Although it’s quite a difficulty to build a robust and totally practical predictive dialer, it looks like the group is working on it to be launched later on.
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Finest Alternatives Sharp Spring Sharp Spring has actually been setting the standards for a company CRM for quite a couple of years now and could be an excellent option for the following factors. A more robust and dependable product as it has actually been in the marketplace given that 2014 and countless companies using the platform.
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Considering each Sharp Spring license for a small company costs $700 when paid monthly, the profit capacity for a firm is actually substantial as you scale up the number of customers. Built-in e-mail marketing and effective marketing automation and hence no need for an external SMTP service. Built-in blogging platform for more efficient incoming marketing.
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Integrated sales dialer. Although native voicemail drops and text messaging is not readily available, there is a huge selection combination with tools like Easy Texting, Aircall, Upcall, Phone Burner, Call Hub, and a lot more by means of zapier and Pie Sync. Built-in social media management tool to mage the social media accounts of all the clients and charge for it.
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Based upon your firm’s usage case you might choose either of High Level or Sharp Spring. I would recommend taking a totally free trial of High Level and a free demo from Sharp Spring to select based on the feature set that would match your agency’s requirements (go high level review). Get a totally free demonstration and walk-through of Sharp Spring Conclusion So, is it great? Definitely.